Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kiplingsdrops.com.au.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site. This is referred to as “Device Information”.

We collect Device Information using the following technologies:

Cookies – small data files that often include an anonymous unique identifier. Learn more or disable cookies at allaboutcookies.org.
Log files – track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, and pixels – electronic files used to understand how you browse the Site.

Additionally, when you make or attempt to make a purchase, we collect certain information including your name, billing and shipping address, payment details (e.g. credit card numbers), email address, and phone number. This is called “Order Information”.

When we refer to “Personal Information” in this policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

Fulfill orders (including processing payments, arranging shipping, and providing confirmations)
Communicate with you
Screen for fraud or potential risk
Send marketing or promotional content (in line with your preferences)

We use Device Information to improve our Site, detect fraud and risk, and analyse user behaviour (e.g. through Google Analytics) to assess marketing performance.

Sharing Your Personal Information

We share your Personal Information with third parties to help us deliver our services. For example:

We may use third-party platforms such as Google Analytics. Learn more at Google’s Privacy Policy.
You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout

We may also share Personal Information to comply with applicable laws, respond to lawful requests (e.g. subpoenas), or protect our rights.

Behavioural Advertising

We may use your information to deliver targeted advertising.

You can opt out of targeted advertising:

Do Not Track

We do not change our data collection practices when we see a Do Not Track signal from your browser.

Data Retention

We keep Order Information unless and until you ask us to delete it.

Changes

This privacy policy may be updated to reflect operational, legal, or regulatory changes.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, or to lodge a complaint, contact us:

Kipling’s Drops
Email:sales@kiplingsdrops.com.au
Re: Privacy Compliance Officer

Cookie & Tracking Use

Kipling’s Drops uses cookies, tracking pixels and related technologies. These are used to operate and personalize the website and may also be used to track browsing behaviour to serve targeted advertising.

If you have any questions about our privacy statement, please reach out to us at info@kiplingsdrops.com.au.